Terms of sale

The price of our service as a High Mountain Guide will be communicated to you during our discussion to build our project. As an indication, the price of a day, for a guide engagement is 550 €.

Registration is effective after the customer has completed the form and paid the full amount equal to 100% of the price of the activity, and the Guides Office has acknowledged receipt.

Once the date (s) have been set, the project takes the form of a moral commitment between the guide and the participant (s). Part of the amount of the service will be due in the event of cancellation on your part not justified by a medical requirement or a case of force majeure, under the following conditions:
– 30% in the event of cancellation between 10 and 20 days before the fixed date (corresponding to the amounts of the deposit)
– 50% of the amount of the service in the event of cancellation between 3 to 9 days before the fixed date (the remainder due will be invoiced to you)
– 100% of the amount of the service in the event of cancellation less than 3 days before the fixed date (given the high probability that the guide will not be able to find work during this period)

COVID-19
Due to the exceptional situation linked to the pandemic, the days reserved with the Bureau des guides will be reimbursed at 100% in the event of it being impossible for you to reach the Belleville valley, provided that you notify at least 3 days before the day of your reservation

In the event of non-payment by the customer, the increase is 30% in the case of a payment between 1 and 3 weeks after the service and 100% in the case of a payment more than 3 weeks after the payment.

If the office cancels the outing at the last moment because the conditions are too bad or dangerous, the client will be refunded in full.

Our prices do not include the costs of the ski lifts and the possible rental of equipment, as well as the costs of travel, meals and accommodation. The costs of the guide during the outing are to be shared between the participants.

Our prices include the loan of safety equipment only: DVA (Avalanche Victim Detector), Shovel and Probe.

Travels

The travel offers offered on the website are not sold by the guides office but by the mountain guides on an individual basis. All of these trips are sold on an all-inclusive basis by approved APRIAM travel agencies (Les Matins du Monde, Vanoise Voyages, etc.) working in collaboration with the guides.

Insurance

We strongly recommend that you be covered by “Individual Accident, Repatriation and Search Costs” insurance. There are various day insurance providers on the internet if you do not have annual insurance, including this one: https://www.assurance-multi-sports.com/

Online subscription via the Internet is very fast.

In the mountains

In the mountains, the guide is the only one able to make the decisions concerning the course of the race according to the pre-established program.

The guide’s role is to ensure, as far as possible, that the planned program is feasible under reasonable safety conditions (actual difficulty, mountain conditions, participants’ form, etc.). This means that the guide is always subject to change of focus, depending on the circumstances. Between satisfying his clients and giving up because of an unforeseen or greater than expected danger (or difficulty), his room for maneuver is often narrow, and the decision very subjective. Depending on the case, it may be the subject of discussion within the group. People who are aware of this situation will therefore refrain from any pressure, however friendly, on their guide.